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How can we help with Boom?

Search practical guides, troubleshooting steps, and common questions.

Browse by category

Choose the support category that best matches what you are trying to do.

Getting started

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Install, configure, and learn the essentials.

  • Guides are being prepared for this category.

Troubleshooting

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Resolve common problems and unexpected behavior.

  • Guides are being prepared for this category.

Features and settings

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Understand the available tools and preferences.

  • Guides are being prepared for this category.

Privacy and permissions

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Control storage, data, and device access.

  • Guides are being prepared for this category.

General

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Find other product guidance and common answers.

  • Guides are being prepared for this category.

Frequently used help for Boom.

  1. Popular guides will appear here after help articles are published.

What can we help with?

Choose the closest match so your message reaches the right place.

Report a bug

Something broken, crashing, or behaving unexpectedly? Send us the details.

Email us

Request a feature

Tell us what would make the app work better for you.

Email us

Privacy or data question

Questions about what we collect, store, or share — answered.

Email us

General question

Anything else — pricing, accounts, partnerships, or just hello.

Email us

Frequently asked questions

Short answers to the questions people ask most often.

How do I reset Boom?

Open the app settings and look for the reset option. Resetting restores default preferences, so review anything you want to keep first.

Why is a feature not working?

Update the app, restart it, and confirm that the required device permissions are enabled. If the issue remains, note the steps that reproduce it.

What should I include in a support request?

Include the app version, device or platform, operating-system version, and a short description of what happened and what you expected.

Still need help?

Tell us what is happening with Boom and we will help you find the next step.

We normally reply within two business days.
Contact support